Start with a hand when you need it, move to fully managed when you're ready, and bring in a virtual CTO when technology becomes core to your growth. Simple per-user billing, no surprise invoices.
Indicative pricing in AUD, ex GST. Your final quote is tailored to your team size, devices, and the support level you choose — we'll map it out in your free audit.
| Feature | Ad-hoc | Fully Managed | Virtual CTO |
|---|---|---|---|
| Pricing model | Hourly | Per user / month | Monthly retainer |
| Helpdesk support | Pay-as-you-go | Unlimited | Unlimited + priority |
| Support hours | Business hours | Extended hours | Extended + on-call |
| 24/7 proactive monitoring | – | ||
| Patching & updates | – | ||
| Endpoint security + MFA | – | ||
| Microsoft 365 management | – | ||
| Managed backup | Add-on | ||
| Monthly reporting | – | ||
| Dedicated vCTO & roadmap | – | – | |
| Quarterly business reviews | – | – | |
| Lock-in contract | None | Flexible term | Flexible term |
Every plan can be tailored with the extras below. Cyber security and VoIP are our most-added — the rest are suggestions we'd recommend based on your industry.
An essential security stack: EDR/XDR, advanced phishing protection, dark web monitoring, and cyber-awareness training for your team.
Cloud telephony that follows your team anywhere — softphones, smart call flows, and number porting, all managed by us.
Automated, regularly tested backups and a clear recovery plan, so a bad day never becomes a business-ending one.
Uplift and ongoing reporting against the ACSC Essential Eight — the security baseline insurers and contracts increasingly expect.
Licensing, governance, and rollout of Microsoft 365 and Copilot — practical AI productivity, set up safely for your team.
Business-grade laptops and devices on a predictable monthly plan — refreshed on schedule and fully managed end to end.
We see clear patterns across the industries we serve. We'll recommend the bundle that fits your compliance, uptime, and budget realities — never more than you need.
Cyber Security + Essential Eight + Backup & DR — confidentiality and compliance come first.
VoIP + Hardware as a Service — mobile teams, multiple sites, and gear that takes a beating.
Microsoft 365 & Copilot + Cyber Security — grant-friendly licensing and safe, managed devices.
Book a free audit and we'll recommend the right tier and add-ons for your team — with pricing in writing.